Support

Have a question? Stuck with a tech problem? Whatever the case, I want to help! 

Most of the time, you'll find the answer you need among the Frequently Asked Questions below. So please check those first!

But if you still need help, just send an email to support@claritasu.com and I'll get back to you ASAP.

(Usually immediately, but no longer than 1-2 business days.)

Thanks!

Yours,
Brandon Vogt

FREQUENTLY ASKED QUESTIONS


BASIC

How long do I have access to these videos?

Can my family members log in to my account?

Can I share the videos with others?

How do I update my profile photo?

How do I save and view favorite lessons?

Where can I find all the upcoming content?

TECH SUPPORT

How do I change my password?

How do I change my email address?

How can I download the videos?

How come this video is blurry?

How can I play the videos on my TV?

COMMUNITY

How do I change my display name?

How do I make a new post?

How do I tag other members in a post?

BILLING

How do I update my credit card?

Can I switch between the Student and VIP memberships?

How can I cancel my membership?